Connect Newsletter (July 22, 2026)

Save the Date: System Town Hall 

Please join us for our next Town Hall at 9:30 a.m. on Thursday, Aug. 13, 2026, in Hochberger Auditorium, Medical Center-Fort Worth.

Our Town Halls bring us together to share essential updates, discuss key initiatives, and highlight what’s on the horizon for our system.

For those whose schedules or locations do not permit attendance, you can watch the livestream by clicking here on the time of the event.

The event will be recorded and posted on the scrolling banner on the homepage of CookNet and emailed later after the event.

Your Voice Matters Survey Launches Aug. 4

We want to hear from you this August through the Your Voice Matters Survey! 

The survey is our most effective tool to understand how we’re delivering on our Promise. It helps us know what is working well and where we have opportunities to improve. Your input continues to drive real improvements that enhance our team, patient and safety/quality experiences at Cook Children’s.

Our goal is that 75% or more of you will complete the survey. Hearing from as many of you as possible is important – it helps us understand your work experience better so we can take meaningful action.

Look for an email invitation from Press Ganey in your inbox on Aug. 4. You’ll have until Sept. 1 to complete your survey.

Next week we’ll share more details and FAQs about the upcoming survey. Questions? Email teamexperience@cookchildrens.org.

Prepare for Self-Evaluation in Workday

The Self-Evaluation phase of Performance & Development (P&D) opens next week, allowing you to share viewpoints on your own job performance and contributions.     

While these self-assessments may be optional, they are highly encouraged to give you the chance to reflect on the impact you’ve made since Oct. 1, 2025, the start of this performance year. Note: Magnet nurses are required to complete Self-Evaluations. The task is due in Workday by Aug. 10. 

Self-Evaluation is an opportunity to advocate for yourself. Responses stay confidential as they are viewable only to you, your manager and Human Resources. Be thinking about these prompts:

• How you contributed to the experience of our patients, patient families and teams
• How you carried out your core responsibilities
• How you demonstrated Cook Children’s values: collaboration, generosity, imagination, kindness, respect and safety
• Your top two strengths and top two opportunities for development

Also, time is winding down to complete Peer Feedback by July 27 and Leader Feedback by Aug. 3. Your feedback helps colleagues and managers know their strengths and areas for growth. Thank you for supporting your teammates with candid, actionable insights.

And one more reminder of the Aug. 1 deadline to complete your fiscal year 2026 required annual training in ULearn. Check out CookNet to find resources, tip sheets and a timeline for year-end P&D activities. 

Important Clarification: Aug. 1 Mask Fit Testing Compliance Requirement

We want to clear up a few details regarding annual mask fit testing and share an update on the deadline.

First, all required employees must be up to date with their mask fit test by Dec. 11, 2026. Mask testing is required once every 12 months. If your current test is still good, you are all set for now and do not need to take any action until your 12 months are up. For example, if you got tested in December 2025, your test is good through December 2026.

Before booking an appointment, please take a quick moment to check the date of your last test. Making sure you actually need a new test right now helps keep open appointment spots available for teammates who are due immediately.

If your test is already past due, or will expire soon, you can easily schedule a new appointment through the Enterprise Health Portal, where plenty of open times are available. Leaders can view completion dates in their Enterprise Supervisor Portal, but if you are past due, you will have a grace period to get scheduled before any further action is taken.

As a reminder, you can sign in to the Enterprise Health Portal, to confirm your due date or that your mask fit has expired. Please contact occhealth@cookchildrens.org if you have any questions. 

The goal is for everyone to be in compliance with all requirements when the employee’s Performance and Development is completed. 

Thank you for checking your dates and helping us keep everyone safe and up to date!

Solutions Center - Simplified Support

Beginning at 7 a.m. on Monday, Aug. 3,  the Solutions Center will transition to a single phone number for all service requests: 682-303-COOK.

This new phone number is designed to simplify the process of requesting service by providing one easy-to-remember point of contact. When you call, your request will be routed to the appropriate department, helping ensure you are connected to the team best equipped to assist you

Services available through the Solutions Center include:

• Security
• Facilities
• Environmental Services
• Clinical Engineering

By consolidating multiple phone numbers into one, the Solutions Center will improve the customer experience and help connect callers to the right resources more efficiently. 

Please note: This phone number will be available for the Fort Worth Medical Center campus only. Existing numbers and processes at other Cook Children’s locations will remain unchanged. 

Thank you for your support and cooperation as we implement this improvement to simplify the support services you need. 

Share Your Content with Us

Do you have any tips, ideas or content you would like us to know about? We want to hear from you! Please view our SharePoint site and email us at InternalCommunications@cookchildrens.org. 

Check our CookNet calendar for more system-wide events and to find more content about our employees and news you need to know, bookmark our Connect Newsroom website.