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Cook Children’s receives 2023 Press Ganey Human Experience Guardian of Excellence Award®

press ganey imageWe’re proud to announce that Cook Children’s has been recognized by Press Ganey as a 2023 Guardian of Human Excellence Award® recipient. This award acknowledges our inpatient experience and places our health care system in the top 5% of health care providers nationwide.

Thanks to your hard work every day we are being recognized amongst other organizations across the nation that show the highest levels of standards in patient experience.

Megan Chavez, VP of Cook Children's Experience, highlights the dedication that led to this achievement. "An award of this magnitude is only achieved through the dedicated efforts of our teams. This is an award for all of our teams. What happens in the hospital is very much informed by what our families experience at the doctor’s office, in the emergency room, urgent cares, at home and through their health plan."

Press Ganey, a global leader in health care experience solutions, collaborates with more than 41,000 health care facilities to enhance overall safety, quality, and experience of care. Patrick T. Ryan, CEO, and chairman at Press Ganey highlights Cook Children's as a "top-performing leader in health care," emphasizing our commitment to delivering exceptional patient care.

Thank you to every Cook Children’s employee for your unwavering commitment to raising the bar in patient experience. This recognition confirms what we already know: that you are dedicated to doing “everything for the child” in the communities we serve.