Practicing Our Promise: San Angelo
Cook Children's Pediatric Specialties in San Angelo were greeted by Physician Network leadership recently in honor of the team's Practice Our Promise- Silver award. The clinics who receive Silver have shown remarkable commitment to patient experience and have made a significant impact on the patient experience.
As a reminder, last fiscal year we reintroduced the Practice Our Promise award program, which recognizes clinics that go above and beyond in delivering outstanding patient experiences.
This award program is based on the Likelihood to Recommend (LTR) score, which measures patient trust and experience. Achieving a high LTR score demonstrates our patients' confidence in the care they receive at Cook Children's.
“This system wide initiative, born from our unwavering commitment to patient care, serves as a testament to the exceptional efforts of our entire team in elevating the patient and family experience,” said Matthew Dzurik, M.D., President of Cook Children's Physician Network. “As we embarked on our journey to preeminence, we embraced the Likelihood to Recommend score as a cornerstone of our success.”
Our award winners have shown exceptional dedication in providing outstanding patient experiences. Let's take a moment to recognize each award tier and the clinics that have excelled in their respective service lines:
