Why Psychological Safety Matters
One of this year's annual learning requirements focuses on Psychological Safety. This is the shared belief that team members can express ideas, ask questions, or acknowledge mistakes without fear of negative consequences.1 Building this environment is essential—not only for how we work together but for the families who trust us with their care.
In the 2026 Your Voice Matters survey, we asked for your feedback on our safety culture, specifically regarding your comfort in speaking up about patient safety. While our scores have improved since 2023 and remain above the National Children’s Healthcare Average, your feedback shows that this is still an important area for growth.
Over the coming months, we will continue to share stories and examples of psychological safety. To dive deeper into this topic, please explore the videos and guides on the Psychological Safety Cooknet page. Most importantly, we encourage you to start a conversation with your team about how you can collaborate to make your workplace even safer. Thank you for your daily commitment to our culture of safety!
References:
1. Gallo, A. (2023). What Is Psychological Safety? Harvard Business Review, Leadership and Managing People
2. de Guillebon E, He C, Akhtar S, Pietrzak RH, Ripp J, Peccoralo L. Association of Psychological Safety with Burnout and Intent to Leave Among Physician Faculty in New York City. J Gen Intern Med. 2025 Feb;40(2):361-367. doi: 10.1007/s11606-024-09034-9. Epub 2024 Oct 1. PMID: 39354250; PMCID: PMC11803037.
3. Guttman OT, Lazzara EH, Keebler JR, Webster KLW, Gisick LM, Baker AL. Dissecting Communication Barriers in Healthcare: A Path to Enhancing Communication Resiliency, Reliability, and Patient Safety. J Patient Saf. 2021 Dec 1;17(8):e1465-e1471. doi: 10.1097/PTS.0000000000000541. PMID: 30418425.