19
April
2024
|
10:26 AM
America/Chicago

Words of Thanks to Our Health Plan Team

gratitude

We wanted to share this message from a Cook Children's Health Plan employee and also offer thanks to Karen Love for her guidance and leadership. We know this is a challenging time for our Health Plan team. Please feel free to leave words of encouragement in the comments below (please know your comments will be made public).

“Just a note to say thanks for your leadership. You’ve worked tirelessly for the Health Plan the second you walked in the door and I’ve always appreciated your constant communication with staff, along with your candor and transparency, as allowed; however, it’s become even more appreciated of late. 

I have a friend who works at another children’s health plan in the state who sadly is not having the same experience. The communications to staff (at the other location) sound to be very limited and vague at best.

While I am still blown away by the state’s response, it is a comfort having you at the helm and knowing, without question, you’re not letting STAR/CHIP go down without a fight. Your confidence and words of encouragement have been a tremendous help during this time of uncertainty.

Thanks for all that you do!”

-Cook Children’s Health Plan Employee

Comments 1 - 12 (12)
Thank you for your message. It will be posted after approval.
Anu Partap
19
July
2024
Such a privilege to have watched Karen lead her team with sincere passion, collaboration, and being team, patient and family-centered all at the same time. Karen and each of her team members are role models for equity and have saved thousands of families from illness, disability, and suffering. Thank YOU for being our hero!!!!
Kathy Callahan
12
June
2024
To everyone at the Health Plan: Please know that we are thinking of each of you and your families as well as the patient communities we serve. We are all grateful for the transparency of Leadership and for the efforts being made to appeal. We are your family and we are here for you. Please do let us know if there is any other action we can take to assist. Thank you all!
Beth Fortner
06
June
2024
I would like to also say thank you to Karen Love for her constant communication about the issues at hand for our health plan. Karen has led with grace and confidence which has helped us to continue to work with excellence as we take care of our members and their families. Despite the unknown future for us and our members we take comfort in knowing that she, Rick Merrill, our leadership and the system as a whole are doing everything they can do to challenge this decision by the state. Thank you again for everything you have done and continue to do.
Rosalyn Young
24
May
2024
I want to thank you for your transparency. I do not remember ever having leadership that has been so transparent and empathetic to my concerns regarding job security. Being able to see your vigilance in real time make me feel calmer and supported.

Thank you for choosing to take the road less traveled; honesty and transparency go a long way.
Casey Thomas
22
May
2024
Thank you for your collaboration with me and my team to make sure our patients are taken care of in Complex Care.
Melissa Waggoner
24
April
2024
I'm heartbroken thinking about the families impacted by my state's decision. Please let us know if there is anything we can do as individuals. For example, if it would be helpful to call a politician, let us know who to call.

Thank you for all that you do for our community. I love this organization.

Dana Edwards
23
April
2024
Thanks for showing us how a TRUE and COMPASSIONATE LEADER goes above and beyond to support the kids and your staff. You and your team are rock stars!!! Good luck on the fight to continue putting patients and their needs, first.
Kasaundra Bell
23
April
2024
Give it to God. It's in His hands.
Casey Steward
22
April
2024
Thank you for your transparency and for working so hard to appeal this decision to allow our team to continue to serve these patient families! We are grateful for the work the health plan does to allow our team to provide much needed services!
Randall De Hart
20
April
2024
Karen Love - You knocked it out of the park with the presentation that you brought forth by way of "The Texas Tribune"! You and all of your team are in our thoughts and prayers!! It is people like you that make me so proud to be a part of this organization!!!

Thank you for all that you do - and for being such an inspiration to us all!!!
Kimberly Flick
19
April
2024
I just wanted to thank you for your tireless advocacy for these kiddos who will be affected if this goes through.
Moses Acosta
19
April
2024
Thank you for all your hard work!