Magnet Month Award 2022: Ancillary Staff Member of the Year

Reilee is one of the most kind and hardworking individuals I have ever met. It was a gift when we first had Reilee float to our unit. She came with a positive attitude and was so quick to help and go above and beyond. This was only on her first day floating to us. She then offered to sign up extra to work for us knowing we were short a PCT on our day shift. I am not sure she actually knows how grateful we were for her in that season and still are for her. She truly brought such a positive light to each shift. I knew that whatever I needed help with no matter how small or big she would be there and ready to help. She never once told me that she wouldn't do something and if anything she went far above what I ever could have asked of her. Patient's and families also love her and know she can be trusted. She follows through on whatever task she has been given, but again she does it with joy and a positive attitude. I am so very thankful that we were able to have her help on our unit for that season. She continues to help now even when I just have a small question for her. I once ran into her in the hallway while looking for a wheelchair. She was working on her unit, but she still went out of her way to help me track a wheelchair down without even being asked. I truly think that Reilee encompasses everything that Cook strives for. We could not be more lucky to have her working here. I know I can always count on her and that she will give the best care she can for each patient and their families while also being a wonderful person to work with.

Reilee is a smart, driven, and compassionate PCT. She goes above and beyond to help the nursing staff and has collaborated with the unit educator and management to increase the capacity of the PCT role on 5ST which has been instrumental in alleviating workflow issues associated with the short staffing. She communicates her concerns with the nurses and has alerted nursing to acute problems on several occasions which resulted in early intervention and positive patient outcomes. Reilee is involved in our UBC and shares her innovative ideas to improve interdisciplinary workflow and unit processes. Reilee is willing to adapt to unit needs and often works four or five shifts per week to assist with PCT coverage. We always know it will be a good day when she is there. She is kind to all she comes in contact with and truly exemplifies the role of a team player. We are so lucky to have her on our unit and I can’t think of a more deserving person for this award.