Moving On Up: Jennifer Spicer
Cook Children’s Medical Center Promotes Internal Growth
For Jennifer Spicer, MBA, interacting with people is her passion. Jennifer says 20 years ago she would have never pictured herself where she is now. In 2003, she started as a patient service coordinator in the Home Health Office and two years later was promoted to office manager. In 2007, she moved up to executive assistant to the president and vice president of Home Health.
Six years later Jennifer transitioned to Business Development as a physician liaison. After four years in that role, she became the senior physician liaison and since 2019 has served as the manager of business development for Cook Children’s Home Health.
She manages five employees and oversees Home Health interaction with Cook Children’s Medical Center and the CCPN Specialty Clinics. Throughout her time at the hospital, she has obtained three degrees – Associates of Arts and BS in Communication/Marketing and MBA in Business Management and Marketing.
Jennifer says that in her experience, the system encourages internal promotions and supports employees in achieving their goals.
“My director now and the president and vice president of Home Health all believed in me and opened doors for me,” Jennifer said. “They never wanted me to just stay in the same spot. Now I am able to give back the support to my team that was given to me. One of my employees went back to school to earn a master’s degree, and I made sure he had the time to do it all.”
Jennifer says her understanding of Cook Children’s deepened and she gained a different perspective when her daughter spent a week as an inpatient in 2017. She says the experience gave her a new appreciation for every employee who walks through the hospital’s doors.
“I have always enjoyed making a difference, and after seeing it all from the other side, it is even more meaningful to me.”