Peak Performer: Carrie Carney, PT
physical therapist, Rehabilitation Arlington/Mansfield
Carrie was a Peak Performer recipient for the third quarter of 2022 (April-June). Below is her nomination letter.
Carrie has been an outstanding physical therapist in rehabilitation for the past 18 years. She is a part-time therapist, but I always say she has a full-time heart for Cook Children’s. At the Mansfield clinic, we recently had several maternity leaves in physical therapy. Carrie typically works two days a week, but she graciously agreed to work three days a week during both maternity leaves which totaled five months. At one point over this timeframe, the maternity leaves overlapped and we had many patients that needed to be seen. Carrie agreed to pick up another day to work a full workload for about a six-week period. We were so grateful to her and thankful to her for her commitment to covering above and beyond even what we originally had agreed on in order to help get patients seen, thus improving customer service and outcomes for these patients. She never missed a beat and had a positive attitude, even with a high volume caseload. Another significant support was her case-managed skills as she made sure all patients were getting seen and nobody fell through the cracks. She truly went above and beyond for us.
In addition, Carrie can always be counted on for a last-minute call to come in and help with an evaluation, equipment, or patient care. We recently had a therapist go out sick and Carrie came in on her day off to see a patient that had an acute need. She has also come in on days off to be available for equipment pickups for her families as these can be challenging to schedule. She is so committed and dedicated and we are lucky to have her.