Peak Performer: Megan Bensinger
clinic nurse, Diabetes Education, Prosper Endocrinology
Megan was a Peak Performer recipient for the second quarter of 2022 (January-March). Below is her nomination letter.
Our endocrine clinic in Prosper has been working on an innovative approach for new onset diabetes education. Routinely, new onset diabetes education is conducted in the hospital over two day’s admission. However, certain scenarios where patient's clinical status and labs allow, are stable enough to be managed outpatient. Providing outpatient education requires the clinic staff to be flexible with their schedule, patience, and dedication. Megan advocated for this new approach and was onboard with it. We would not be able to provide that service without Megan's help.
The first patient we piloted this approach with was a very successful case. The credit in that success was all for Megan. Megan spent more than two hours with the family addressing their questions and concerns. She afterwards spent hours with the mother answering her questions over the phone or MyCookChildrens app. She went above and beyond to make sure the family's needs and diabetes supplies were secured and provided. Megan’s passion for children with diabetes is glowing, which reflects positively on her patient and their diabetes control.
Megan is very proactive and always takes initiative to help our clinic succeed and excel. Our endocrine clinic at the Prosper location has been working on establishing stimulation testing service. Although this was a procedure that Megan was not entirely familiar with, she was very excited to learn more about it. She studied the stimulation test protocol thoroughly. She worked with the Dodson team to make sure she understands the procedure well and know the possible adverse effect. She shadowed the Dodson team for a few days to learn hands-on the technical details of the procedure. Her input with regards to scheduling the procedures, getting insurance approval, and contacting families about the procedure was extremely valuable. We started providing this service in December 2021, and we have not had any major adverse effects since then. Without Megan’s help and initiative, we would not be able to establish this service for our patients. Megan’s energy and thoroughness are contagious, and we are very lucky to have her as part of our team.