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Connect Newsletter (Sept. 8, 2022)

connect newsletter

Connect Newsletter                                
Sept. 8, 2022

A Special Message Regarding the Burnout Survey 

burnout survey extendedHello everyone,

We are writing this quick message to discuss the Burnout Survey with you.

We are so grateful to the nearly 3,000 of you who have taken the time to complete the survey. But there are so many more of you we want to hear from throughout the Cook Children’s system so we’ve decided to extend the survey to Tuesday, Sept. 20.

If you haven’t taken the survey yet, please do so by Sept. 20.

We ask for your honest feedback. We want to do better for you. We know you all are extremely busy, but I encourage you to take the time to complete the survey to help us understand what could make Cook Children’s better for you.

Thank you all,

Cook Children's Leadership


Influenza Vaccines Are Soon to Arrive for Our Patients! Go-Live for The Inpatient Influenza Vaccine is Sept. 14.

1-flu_campaign_get_a_vaccineAs we head into another flu season, we want to make sure you are prepared with the proper resources to talk to your families.

Please let families know they can receive the flu vaccine for their children by making an appointment to see their pediatrician or, beginning next week, while they are inpatient.

We have a number of resources available to you about the upcoming flu season. Just visit our internal newsroom, cookchildrensconnect.com and click the Flu/COVID-19 updates tab.


Asking for Some Grace: Cook Children's Emergency Department, Urgent Care Centers Overwhelmed

cook_childrens_ER_or_UC_SocialOver the past two weeks, the patient volumes in Cook Children’s Urgent Care Centers and Emergency Department have reached peak levels. 

In a single day last week, we saw 627 patients in the ED breaking an all-time record and the UCCs have gone up as high as 873 patients in one day, far surpassing our highest volumes in years past. This has resulted in extremely long wait times. Our Fort Worth UCC has far exceeded its capacity on multiple days... which results in more people turning to the ED. 

As you can imagine, this has led to frustration for those seeking care. Our exhausted staff has heard an abundance of complaints and mean comments that are discouraging when they are working so hard to serve our patients and families. Unfortunately, they are outmatched by the demand.

For more information about the influx in patients and some common questions we hear, click here.



Emotional Reunion: Suicide-Attempt Survivor Returns to Cook Children’s to Thank Medical Team

078In June 2018, Payton Singh arrived via ambulance to Cook Children’s Emergency Department in a barrage of flashing lights and sirens. She was just 12 years old and decided to end her short life while her parents were away from home.

Despite going without oxygen for an extended period, she survived but the doctors at Cook Children's weren't sure if she would ever walk, talk or have the same level of cognitive function again. She spents weeks in the ICU, followed by months in rehabilitation therapy. Amazingly, Payton surpassed everyone's expectations.

In honor of #SuicidePreventionMonth, Payton, 17, and her family recently returned to Cook Children’s to reunite with her medical care team who saved her on her darkest day.

They also shared their story on the latest episode of our #RaisingJoy podcast.


Overcoming Adversity: Cook Children's Employee Coaches Dallas Cowboys Wheelchair Football Team

wheelchair footballAmerica's Team kicks off the 2022 NFL Season this week on Sunday Night Football, but another local Dallas Cowboys team has been holding court for a few weeks now.

Based out of Irving, Texas, the Dallas Cowboys Wheelchair Football Team is sponsored by the NFL, RISE Adaptive Sports and Bob Woodruff Foundation. The 12-man squad competes in the USA Wheelchair Football League against other NFL wheelchair teams across the country and on the coaching staff is Danny Peltier, practice manager for Cook Children’s Outpatient Psychiatry.

“It is so great and it’s a mindset for a lot of us. We all want to compete and once you’re in a wheelchair, you kind of lose that sense of being able to have that competitive side,” Danny said. “Having the opportunity to get out there and compete and having guys at elite levels as we have now is eye-opening and rebuilds your confidence in your disability.”

Check out this video to learn more about the team and how you and your family can get involved in wheelchair sports. 


#WeAreCookChildrens Spotlight on Kat Davitt and Chanel

kat and chanelThis September, we will be sharing #WeAreCookChildrens spotlights on some of our Hematology/Oncology staff members, beginning with Kat Davitt, a child life specialist on the inpatient floor and handler to Chanel, a facility dog. 

The golden-haired duo has worked in different units at Cook Children's for more than eight years, but Kat is celebrating her 28th work anniversary next month!

“I love the magic of working with the dogs. I love it,” Kat said. “It makes my job more fun and it makes my job a lot easier. I always say I feel like I'm cheating because she does a lot of the initial relationship building for me.”

Watch a spotlight video on Kat and Chanel and learn more about their interactions with patients and families here.


CareATC Meets Health Care Needs for Cook Children’s Employees

CareATCWorkers in the health field often aren’t comfortable in the role of the patient. Faced with their own illness or injury, they might disregard symptoms or wait for problems to go away. 

But what happens when medical helpers need medical help?

In 2020, Cook Children’s began contracting with CareATC to provide inexpensive primary care, close to where you live or work, for employees and their covered spouses and dependents ages 18 and older. Services include preventive care like physicals and well-woman exams. Visits for illness, minor injuries and mental health are also available. Depending on your enrollment plan, the cost is either covered 100% by Cook Children’s or $10 per visit. 

Learn more about CareATC and why it's important for you to take the time to care for yourself.


Help Us Celebrate World Sepsis Awareness Day on Sept. 13

world sepsis day 2022This year, the Cook Children’s Sepsis Committee and Antimicrobial Stewardship Committee have combined forces to raise awareness for World Sepsis Day on Tuesday, Sept. 13. 

Their goal is to stamp out sepsis by choosing the right antibiotics for the right patients at the right time. In other news, they are making huge strides in our sepsis reduction goals!

All Cook Children's employees can learn more about sepsis and earn the chance to win prizes by completing a special crossword puzzle and wordsearch!

To be eligible for a prize basket, be sure to email your completed puzzles to zeroharm@cookchildrens.org by Monday, Sept. 19.


Happy Retirement!

Please join us in recognizing the upcoming retirements below! 

Lisa Farmer, specialty clinic practice program manager II, pictured left, is retiring from the system on Friday, Sept. 23, after more than 21 years of service to Cook Children's. We encourage you to take a moment to send Lisa a farewell note or a congratulatory eCard by Sept. 21. 

Laura Garrett, RN, charge document auditor, pictured right, is retiring from the system on Saturday, Oct. 1, after more than 29 years of service to Cook Children's. We encourage you to take a moment to send Laura a farewell note or a congratulatory eCard by Sept. 9. 

laura and lisa retirement


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Our Promise

Knowing that every child's life is sacred, it is the Promise of Cook Children's to improve the health of every child through the prevention and treatment of illness, disease and injury.