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2025
November
17,
2025
|
16:35 PM
America/Chicago
Mekka LivingstonFun Fact: Mekka has been in several commercials for Seattle KOMO Channel 4 News.Lines of Service: LegalLegal Ops and Contract AdministrationChief Risk OfficerEnterprise Risk ManagementInsuranceGeneral CounselSenior Attorney …
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2024
September
16,
2024
|
17:29 PM
America/Chicago
We hope you took some time to focus on your personal and professional well-being in August! Taking care of ourselves is a necessity to keeping our Promise, treating each other like family, and thriving at work and home. When we take time for …
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September
13,
2024
|
14:22 PM
America/Chicago
I joined Cook Children’s roughly 6 months ago as a pediatric hospitalist and the physician director for experience. Previously, I was at Stanford Children’s Health for almost 10 years. When my friends and family have asked me, “How is work? Are you …
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September
13,
2024
|
14:18 PM
America/Chicago
Creating ConnectionAs care providers, we have to be adept at creating connections quickly with human beings from all walks of life during some of the most stressful times of their lives. No matter how intelligent you may be at diagnosing diseases, …
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September
13,
2024
|
14:16 PM
America/Chicago
Words MatterWhen I meet with families during such a stressful time of hospitalization, I acknowledge and say that “Life doesn’t stop outside of the hospital”. Parents are often under an immense amount of daily life stress regardless of the health of …
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September
13,
2024
|
14:11 PM
America/Chicago
Amit Singh, M.D., on behalf of the Cook Children’s Experience TeamParents, guardians and caregivers are some of the most important people we meet when caring for a sick child. We rely on them to provide histories, clinical contexts and continuity …
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September
13,
2024
|
14:06 PM
America/Chicago
Having disagreements with patients and caregivers, while it is never fun, is an almost guaranteed occurrence in our line of work. How to handle these situations is not often taught to us overtly in our training but rather learned through a series of …
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August
30,
2024
|
09:28 AM
America/Chicago
Working with patients and families during a busy day can be routine for most of us, but there is always a little bit of stress and anxiety that can set in when you start you day and see just how many patients are on your list. Whether it is more or …
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August
08,
2024
|
15:29 PM
America/Chicago
Watching the Paris Summer Olympics with my family this year, I was reminded of this important but often overlooked topic in healthcare. If you name any athlete in any sport performing at the top of their game, you’ll often find they have not one, …
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June
14,
2024
|
09:21 AM
America/Chicago
By Amit Singh, M.D., on behalf of the Cook Children’s Experience TeamDepending on your specialty, most of us will have the opportunity to form lifelong relationships with our patients and families. However, there are many times when we meet them for …
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May
21,
2024
|
10:28 AM
America/Chicago
We sat down with Megan Chavez, Vice President of Cook Children’s Experience, to discuss how the patient family experience department works with teams across the Cook Children’s System to cultivate healthy experiences for patient families and our …
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May
01,
2024
|
11:02 AM
America/Chicago
By Heather DugeIf the Patient and Family Experience Team could be described in two words, it would be embracing togetherness. Megan Chavez, Vice President of Cook Children’s Experience, oversees strategy and integration points and said the patient …
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April
29,
2024
|
13:27 PM
America/Chicago
Patient Experience Week is April 29- May 3. Email patientexperience@cookchildrens.org with examples of how you're living the challenge seach day. We'll randomly pick a winner for a $25 gift card!
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February
08,
2024
|
06:42 AM
America/Chicago
We understand the importance of staying ahead of the curve and implementing innovative solutions to enhance patient care. That's why we’re excited to announce the launch of a groundbreaking feature on the MyCookChildren's App – The Symptom …
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2023
September
26,
2023
|
13:05 PM
America/Chicago
Get your costumes, group skits and décor ready and mark your calendars for Oct. 31. The 2023 hybrid Halloween Hoopla events will include a live event at 2:30 p.m. at the Medical Center-Fort Worth. There will also be a virtual costume contest across …
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September
13,
2023
|
11:51 AM
America/Chicago
We know. Nobody enjoys getting shots. But we know that the “poke to protect” is imperative to keep ourselves, our families and our patients safer from illnesses such as COVID and flu. That’s why Cook Children’s has a Comfort Menu that caregivers use …
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August
09,
2023
|
15:55 PM
America/Chicago
As the mercury soars to 100 degrees and beyond, we're having a great time celebrating summer at ice cream social events. Here are photos of employees at the main campus enjoying a variety of flavors of treats, and taking a moment to cool off and …
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July
27,
2023
|
11:29 AM
America/Chicago
Join us for fun, connection and a sweet treat to beat the heat in August! Employees at the following locations can enjoy a scoop of their favorite flavor of ice cream on the dates below. Ice cream will be served outside from various …
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2022
July
13,
2022
|
09:23 AM
America/Chicago
When was the last time you know you made someone smile? What about a time when something or someone else caused you to smile and you told them so? How did it make you feel? Share your experience with internalcommunications@cookchildrens.org. We …
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April
27,
2022
|
21:42 PM
America/Chicago
We want to share a special kudos to the North Denton Primary Care and Multispecialty staff for their Patient Experience Week efforts and how they are Connecting, Collaborating and Elevating!
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April
22,
2022
|
08:49 AM
America/Chicago
While elevating the experience of frustrated families is the responsibility of every employee of Cook Children’s, it is the entire focus of the Patient Representative team, who transform things gone wrong into opportunities to impress.The Patient …
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April
21,
2022
|
13:47 PM
America/Chicago
How did you Connect…Collaborate…Elevate… a patient, family or team experience? We have shared some examples below but please share your story by submitting itto patientexperience@cookchildrens.org by Friday, May 6, 2022.*Three prizes (Target …
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April
21,
2022
|
13:43 PM
America/Chicago
Patient, Family and Member Experience WeekWeek of April 25-29, 2022
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April
01,
2022
|
14:36 PM
America/Chicago
Cook Children’s has expanded our partnership with Press Ganey to now include Patient Experience. Press Ganey helps health care organizations optimize every patient and family interaction to build connection, trust, and loyalty. As your …
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February
22,
2022
|
09:38 AM
America/Chicago
As an employee, you want your donation to directly impact the patient and families you serve. When you give to Employees Care, you can be confident knowing that you are part of their entire medical journey. Click here to learn more about …
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February
07,
2022
|
12:01 PM
America/Chicago
Patient Experience Week is April 25-29 and we have a FREE T-shirt for employees to wear to celebrate. Visit the site here to get your T-shirt! The deadline to get your T-shirt is Monday, March 7. For your login, type “cookgroup” and then …
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January
20,
2022
|
13:21 PM
America/Chicago
The NFL playoffs were short-lived for the Dallas Cowboys, but thank you to all of our employees who participated in the Spirit Dress Up Days last week! We enjoyed seeing all the pictures and memories from games that you shared with …
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January
17,
2022
|
12:26 PM
America/Chicago
By Anu Partap, M.D.If you are interested in Quality and Safety, then you love data! And data is everywhere! Dashboards, publications, meetings, social media, email, even the news (sometimes accurate)! When working with data, we …
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January
07,
2022
|
10:39 AM
America/Chicago
Rick W. Merrill, President and CEO of Cook Children'sHello Cook Children’s! And Happy New Year to you all!I hope you had an enjoyable and peaceful holiday season and found an opportunity to spend time with your loved ones.Unfortunately, we begin the …
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